2nd Texarkana Lunch Run?

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   Below is the reply from Laquinta after I sent them a nasty gram.

I am writing regarding your recent stay.  First and foremost, we apologize for any inconvenience you may have experienced.  Our goal is for every guest to be completely satisfied. We have many policies, procedures, and training programs available to ensure the best possible results.  We realize, however, that there is always room for improvement. I want to thank you for responding.  It is solely intendended to improve customer satisfaction.  These email results are placed in high regards throughout our organization, and are read by may different members of La Quinta from senior management to field employees such as room attendants and front desk representatives.
I am sorry that there were issues with not telling you the pool was closed. It has been down since Monday 07/19/10 we had to order a part that was on backorder. Which the pool is back up and running, I see that there are training issues that will be addressed.  I am sorry about the lack of communication to you about why the pool was not open.  We would like you to please give our property in Texarkana another chance to meet your expectations. I have credited you back 1000 points to your returns account.  
Fill free contact me if there is anything I can help with. 
 April NelsonAssistant General Manager 563

LQ Management L.L.C.
5201 N. State Line Ave
Texarkana, TX 75503
903-794-1900 ph
903-792-5506 fax

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jwbice Members Profile Find Members Posts Senior Member Joined: May-17-2010 Location: Ringgold LA Status: Offline Points: 306	Post Options Post Reply Quote jwbice Report Post Thanks(0) Quote Reply Topic: 2nd Texarkana Lunch Run? Posted: Jul-27-2010 at 9:55am
	Below is the reply from Laquinta after I sent them a nasty gram. I am writing regarding your recent stay. First and foremost, we apologize for any inconvenience you may have experienced. Our goal is for every guest to be completely satisfied. We have many policies, procedures, and training programs available to ensure the best possible results. We realize, however, that there is always room for improvement. I want to thank you for responding. It is solely intendended to improve customer satisfaction. These email results are placed in high regards throughout our organization, and are read by may different members of La Quinta from senior management to field employees such as room attendants and front desk representatives. I am sorry that there were issues with not telling you the pool was closed. It has been down since Monday 07/19/10 we had to order a part that was on backorder. Which the pool is back up and running, I see that there are training issues that will be addressed. I am sorry about the lack of communication to you about why the pool was not open. We would like you to please give our property in Texarkana another chance to meet your expectations. I have credited you back 1000 points to your returns account. Fill free contact me if there is anything I can help with. April NelsonAssistant General Manager 563 LQ Management L.L.C. 5201 N. State Line Ave Texarkana, TX 75503 903-794-1900 ph 903-792-5506 fax

Pic Members Profile Find Members Posts Newbie Joined: Mar-23-2010 Location: Windom, TX Status: Offline Points: 15	Post Options Post Reply Quote Pic Report Post Thanks(0) Quote Reply Posted: Jul-27-2010 at 9:31am
	Dutch, there was not a single U-turn made. You will be harrassed about picking a motel with a broken pool though. Had a great time and am looking forward to Kerrville.
	The Road Goes on Forever Mark Pickett

Redcatcher Members Profile Find Members Posts Senior Member Joined: Oct-01-2009 Location: Long Beach CA Status: Offline Points: 796	Post Options Post Reply Quote Redcatcher Report Post Thanks(0) Quote Reply Posted: Jul-27-2010 at 8:23am
	I think it tells the mindset of Barbara Walters. Shame on her. Redcatcher
	B 2/40th - 199th Light Infantry Brigade 1970

subrat Members Profile Find Members Posts Senior Member Joined: Sep-30-2009 Location: mpls.mn. Status: Offline Points: 144	Post Options Post Reply Quote subrat Report Post Thanks(0) Quote Reply Posted: Jul-27-2010 at 7:44am
	Jane Fonda is being honored by Barbra Walters as one of the" 100 women of the century" that made a difference. Think about this and do what you can. Subrat
	subrat,alton larson,kgmall@aol.com 763-767-4713

Dutch Members Profile Find Members Posts Senior Member Joined: Jan-13-2010 Location: Dallas Status: Offline Points: 336	Post Options Post Reply Quote Dutch Report Post Thanks(0) Quote Reply Posted: Jul-26-2010 at 10:29am
	Looks like everyone had a GREAT time in Texarkana. I am thrilled that everyone got together. My eye exam and dylation went well. The exam showed that an eye muscle infection is causing the migrain headaches. Looks like I will be on antibiotics and eye drops for a while. I truly missed everyone, including the harrassment for making wrong turns. I will see everyone in Kerrville in September. *Sir Dutch*
	"See you on the dark side of the Moon"

dq300 Members Profile Find Members Posts Newbie Joined: Mar-07-2010 Location: Allen, Texas Status: Offline Points: 5	Post Options Post Reply Quote dq300 Report Post Thanks(0) Quote Reply Posted: Jul-26-2010 at 7:59am
	Had a big time in Texarkana. It was good to visit with new friends. Leading the group was a confidence builder. Thanks for the opportunity. I won't be tacky and mention the closed pool. http://www.rayriders.com/Fat_Jacks.jpg

Ghost Rider Members Profile Find Members Posts Senior Member Joined: Sep-29-2009 Location: TX Status: Offline Points: 364	Post Options Post Reply Quote Ghost Rider Report Post Thanks(0) Quote Reply Posted: Jul-26-2010 at 6:26am
	We had a great time visiting with friends and that was an awesome steak for dinner. Whoever picked that place you did a mighty fine job. Great ride. Gunner & Betty Boop, We enjoyed the visit after the ride and getting to know you guys better. Has anyone thought about a group ride to the reunion in Kerrville? We plan to leave DFW Friday morning and return Sunday. 54 days until we meet again. Ghost Rider and Sparky

gunner Members Profile Find Members Posts Senior Member Joined: Oct-31-2009 Location: Wylie Texas Status: Offline Points: 343	Post Options Post Reply Quote gunner Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 8:06pm
	Betty Boop and I had a great time this week-end. Haven't ate that much in a ong time...LOL It was good seeing everyone even though we didn't have a swimming pool ......
	When you look at the WALL and cry because your not on it!!! YOU ARE MY BROTHER!!!

SPEEDY Members Profile Find Members Posts Senior Member Joined: Jun-20-2010 Location: Memphis, TN Status: Offline Points: 124	Post Options Post Reply Quote SPEEDY Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 7:18pm
	Speedy and Pooh left Texarkana and the LaQuinta with no swimming pool at 910 AM and arrived home in Mempho at 210PM. Great seeing everyone, see you all in Kerrville.
	USN,Ret 1959-1979 VFW Post 684 VFW Riders Group 684 American Legion FRA-86 SCRC-000 GWRRA PGR RFTW SR 06-12 CR 07

jwbice Members Profile Find Members Posts Senior Member Joined: May-17-2010 Location: Ringgold LA Status: Offline Points: 306	Post Options Post Reply Quote jwbice Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 6:57pm
	I posted pics from lunch on my Facebook account. I also have hundreds of pics and a video from this years Run. My FB account: Jere W Bice For those of you without Facebook, send me your email address and I will forward pics to you. jwbice@shreve.net

jwbice Members Profile Find Members Posts Senior Member Joined: May-17-2010 Location: Ringgold LA Status: Offline Points: 306	Post Options Post Reply Quote jwbice Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 5:44pm
	I enjoyed the lunch/supper run and meeting everyone. See you in Kerrville.

Mojo Members Profile Find Members Posts Senior Member Joined: Sep-29-2009 Location: Odessa, TX Status: Offline Points: 141	Post Options Post Reply Quote Mojo Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 3:26pm
	Mojo & Wicked made it home around 3 p.m. Sunday. A 9 1/2 hour ride....a long but safe trip back home. Hope you guys got a chance to have breakfast before all heading back, as well. We rode about 2 hours, & finally found a Cracker Barrel (at the Terrell exit to boot!) to eat something. We left at 5:13 a.m. ---I was thinking of you guys----sleeping away..!!!! Man, that's the time to fly through D/FW. We had I-30---BOTH LANES--literally to ourselves for over an hour. We set our high beams on & flew down the highway (watching for deer, naturally). We also stopped at our Weatherford & Cisco exits. Anyway, we had a good time seeing everyone! See everyone in Kerrville---it'll be here before we know it..! Mojo
	Mojo

Casper Members Profile Find Members Posts Senior Member Joined: Oct-09-2009 Location: Scott, LA Status: Offline Points: 264	Post Options Post Reply Quote Casper Report Post Thanks(0) Quote Reply Posted: Jul-25-2010 at 10:53am
	Photos of the Texarkana for Lunch Bunch, eating! Which is pretty much what we did all day & night! Main Table at the "Cattlemens Restaurant" Table where the scraps were tossed! Thats me in the empty chair! "Casper"
	RFTW ALR(China Post #1) VFW #9822,Judice LA 173rd ABN ASSN 1st Cav Div Assn Those who for their country died shall fill an honored grave, for glory lights the soldiers tomb and beauty weeps the brave.

dq300 Members Profile Find Members Posts Newbie Joined: Mar-07-2010 Location: Allen, Texas Status: Offline Points: 5	Post Options Post Reply Quote dq300 Report Post Thanks(0) Quote Reply Posted: Jul-23-2010 at 1:20pm
	Speedy, Per Nighttrain, Posted: 08-Jul-2010 at 11:07pm The List. Dutch, Stoney, Gunner & Betty Boop, Speedy & Pooh, Mojo & Wicked, Too Tall & Too Small,Krash & MoneyMama, Casper, Ghost Rider & Sparky, Guzzler & Wife, David Quinn, Mark Pickett, Reidc, jwbice, Flame & Chicken Joe, Chrome and possibly one to be named at a later date. 24 confirmed, one very likely to show up and I hope I can make it but still a week away from knowing. Ride Safe! dq

SPEEDY Members Profile Find Members Posts Senior Member Joined: Jun-20-2010 Location: Memphis, TN Status: Offline Points: 124	Post Options Post Reply Quote SPEEDY Report Post Thanks(0) Quote Reply Posted: Jul-23-2010 at 6:57am
	Speedy and Pooh are leaving Memphis today, riding to Fort Smith, AR, RON and then on to Texarkana via some back roads in OK., ETA 2 PM Saturday. We'll be doin the sight seeing tour. See ya all Saturday.
	USN,Ret 1959-1979 VFW Post 684 VFW Riders Group 684 American Legion FRA-86 SCRC-000 GWRRA PGR RFTW SR 06-12 CR 07

Ghost Rider Members Profile Find Members Posts Senior Member Joined: Sep-29-2009 Location: TX Status: Offline Points: 364	Post Options Post Reply Quote Ghost Rider Report Post Thanks(0) Quote Reply Posted: Jul-22-2010 at 9:07pm
	David, Sparky and Ghost Rider will be at Denny's. I will have my trailer with bottled water on ice. Do we have an updated list of who will be going from DFW?
	Ghost Rider Army 74-77, Korea 76-77, TX National Guard 77-83, SR Road Guard 2011, 2012, 2013 Proud Army Dad It is a MISSION not a party or fun run.

dq300 Members Profile Find Members Posts Newbie Joined: Mar-07-2010 Location: Allen, Texas Status: Offline Points: 5	Post Options Post Reply Quote dq300 Report Post Thanks(0) Quote Reply Posted: Jul-21-2010 at 11:01am
	Dutch emailed this morning and stated that he will NOT be able to attend - see the previous post. He also asked if I could assume the lead for getting us on the road. I told I would try to fill at least one of his shoes. The plan is still to meet the Dallas riders at the Denny's on the north east corner of I30 at the Beltline exit at 0800 for breakfast, jumping on the I 30 around 0900. We can refine the plan when we meet. I can be reached at 214.448.2524 (cell). Look forward to seeing you all again. David Quinn

Dutch Members Profile Find Members Posts Senior Member Joined: Jan-13-2010 Location: Dallas Status: Offline Points: 336	Post Options Post Reply Quote Dutch Report Post Thanks(0) Quote Reply Posted: Jul-21-2010 at 10:34am
	Everyone .................. Regretably, I cannot make the Texarkana run this weekend. Looks like I will see everyone in Kerrville. RIDE SAFE ........................... Dutch Edited by Dutch - Jul-21-2010 at 11:20am
	"See you on the dark side of the Moon"

gunner Members Profile Find Members Posts Senior Member Joined: Oct-31-2009 Location: Wylie Texas Status: Offline Points: 343	Post Options Post Reply Quote gunner Report Post Thanks(0) Quote Reply Posted: Jul-16-2010 at 12:45pm
	nighttrain. hope you can make it
	When you look at the WALL and cry because your not on it!!! YOU ARE MY BROTHER!!!

Nighttrain Members Profile Find Members Posts Senior Member Joined: Nov-15-2009 Location: Brandon, Ms. Status: Offline Points: 1325	Post Options Post Reply Quote Nighttrain Report Post Thanks(0) Quote Reply Posted: Jul-15-2010 at 2:47pm
	Too Tall and Too Small; Sorry you can't make it to Texarkana. Congratulations on being elected to the BOD. Maybe you can adjust the timing for the Louisiana trip and just come to Texarkana in the truck or car. If you do I'll let you ride my HARLEY. Be Safe. Ditch Witch aka Nighttrain Edited by Nighttrain - Jul-15-2010 at 2:49pm